Pacific Debt did a really great job when I did my initial call with them so I just decided to go with them. In the beginning, there was a couple of people. As it started moving forward then it was just one person. When you just have one contact person, it's always a lot easier to get things done and not having to repeat yourself. We're about halfway through the program and it's working really well. Whenever I've had issues, they've always been able to work with me. If I have to change my date to make payment, they've also been able to work with me on that.
However, I changed account managers and I was never notified that my previous one was already gone. I had called my first account manager and didn't get any response for almost two weeks. Then, I finally called the office and spoke to one of their reps and explained the situation. Then, she got me to somebody. That person advised me that they were my new account manager and had said that the other person was no longer managing the account. Other than that, Pacific Debt has taken off a lot of stress and I would definitely recommend them.
750 B Street Suite 1700 San Diego, CA 92101
Mon-Thurs: 6am - 7pm PST
Friday: 6am - 4:30pm PST
Saturday: 7:30am - 4:30pm PST
Phone: (877) 722-3328
Fax: (619) 238-6709
cs@pacificdebt.com
Phone: (833) 865-2028
Fax: (619) 238-6709
inquiries@pacificdebt.com
Phone: (833) 865-2028
Fax: (619) 238-6709
creditorinquiries@pacificdebt.com
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*Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.
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*Clients who make all their monthly program deposits pay approximately 50% of their enrolled balance before fees, or 65% to 85% including fees, over 24 to 48 months (some programs lengths can go higher). Not all clients are able to complete our program for various reasons, including their ability to save sufficient funds. Our estimates are based on prior results, which will vary depending on your specific circumstances. We do not guarantee that your debts will be resolved for a specific amount or percentage or within a specific period of time. We do not assume your debts, make monthly payments to creditors or provide tax, bankruptcy, accounting or legal advice or credit repair services. We are not a credit repair firm nor do we offer credit repair services. Our service is not available in all states and our fees may vary from state to state. Please contact a tax professional to discuss potential tax consequences of less than full balance debt resolution. Read and understand all program materials prior to enrollment. We are licensed where we engage in business. NMLS # 1250953. The use of our services will likely adversely affect your creditworthiness, may result in you being subject to collections or being sued by creditors or collectors and may increase the outstanding balances of your enrolled accounts due to the accrual of fees and interest. However, negotiated settlements we obtain on your behalf resolve the entire account, including all accrued fees and interest. C.P.D. Reg. No. T.S. 12-03825.