What We Live By

Pacific Debt Relief Core Values

At Pacific Debt Relief, our Core Values are personified daily. They're a way of life.

Our Core Values were created by our management and employees. With multiple concepts and themes created, we narrowed down our list and in early January 2020, our Core Values were ratified. We expect our employees, at all levels, to be a student constantly, studying their performance, our "craft" and to come back stronger for our clients and for ourselves each day. We're obsessed with prioritizing our growth, our goals, and mastering ourselves. The result: customer service excellence, exceptional team work, and a culture that makes work feel like home rather than a place to just clock in and clock out.

Besides being distinctive, our beliefs create the architecture of Pacific Debt's actions: Our values guide everything we do, including how we interact with our employees, how we interact with our clients, and how we do business with partners.

Strategy and processes may change, but our core values remain the same.

Our Mission

To eliminate debt one household at a time while placing people first.

Our Values: How We Carry Out Our Mission

Through passion we gain strength...

We are passionate about debt relief with our customers at our core so that with our partners and financial products we can help our customers be the best version of themselves.

Accountability breeds response-ability.

We are passionate about debt relief with our customers at our core so that with our partners and financial products we can help our customers be the best version of themselves.

Crave the result so intensely that the work is irrelevant.

Our contributions derive from a relentless work-ethic and the dedication to be nothing short of ordinary. This allows our mindset and our spirit to manifest its drive.

The only way to discover the limits of the possible is to go beyond them into the impossible.

New ideas change the way people pay their debts and incur debts. As such we will constantly pursue the knowledge and technical know-how to help change the landscape of our industry.

It's about creating opportunity for communities

We're friends to our clients, when we eliminate their debt we create economic impact in their neighborhoods. Each successful client has a remarkable story which encourages positivity in their community.