Last Updated: March 19, 2024
Learn how to negotiate your credit card debt

Disclaimer: We are not qualified legal or tax professionals and are not giving advice. Always speak with a qualified professional before making any legal or financial decisions.
Struggling under the weight of credit card debt can feel suffocating, but there's hope. Mastering the art of negotiation with credit card companies can provide a lifeline.
Join us as we discuss the intricacies of negotiating credit card debt effectively, empowering you to regain control of your financial future and pave the way towards a debt-free life.
Don't want to read through? Speak to a debt specialist right now.
What is debt settlement?
Debt settlement is a method of debt relief that negotiates with each creditor to decrease the interest charged or even the total amount owed. Once the negotiating process is complete, the debtor generally makes a lump sum payment and the debt is closed. You can negotiate a DIY debt settlement, but most people choose to go through a debt settlement company.
While debt settlement is a viable strategy for many, exploring alternative approaches, such as utilizing balance transfer offers, can also be beneficial in managing credit card debt. Understanding how to effectively use a 0% APR balance transfer could provide another pathway toward achieving financial stability.
What happens when you negotiate a debt?
When you undertake debt negotiation, the debt settlement company offers the creditor or debt collector a portion of what you owe. If the creditor accepts, in writing, you should make a lump sum payment if at all possible. They may allow you to set up a repayment plan, but that is up to each company.
Offer to repay up to 50% of the outstanding balance. If the company is willing to settle, they will probably agree to 30%.
Can a debt settlement company hurt your credit?
The short answer is that debt settlement can hurt credit scores and your credit report. The long answer is a bit more complex. However, credible debt settlement companies already have pre-existing relationships built with most creditors so, with that working relationship already set up, it makes for a smoother debt settlement process.
In order to convince creditors that you are serious about not being able to pay the full amount, you will stop making payments to credit card companies, and other unsecured debt. This is then reported to credit reporting bureaus and that does damage your credit.
As you pay off each settled account, the account is marked as settled in full. This usually does not affect credit scores.
Some debts like loans are closed when they are paid off and some credit card issuers will close your credit cards. This also affects your credit score because it changes your credit mix. However, the credit mix is only a small percentage of your credit score.
Does settling debt improve credit?
On the positive side of debt settlement, paying down a substantial portion improves the debt to credit ratio, improving credit scores.
Once you have your finances under control, enrolling in a credit counseling organization can help you learn to manage your personal finances and pay your bills on time, even when operating on a tight budget. For strategies on
managing credit card debt with limited financial resources, consider exploring further resources.Once you have your finances under control, enrolling in a credit counseling organization can help you learn to manage your personal finance and pay your bills on time. A credit counselor will work with you and advise on your future finances. This will very quickly improve your credit score.
How Negotiating Debt Impacts Credit Scores

The short answer is that debt settlement can hurt your credit scores and your credit report. The long answer is a bit more complex. However, credible debt settlement companies already have pre-existing relationships built with most creditors so, with that working relationship already set up, it makes for a smoother debt settlement process.
In order to convince creditors that you are serious about not being able to pay the full amount, you will stop making payments to credit card companies, and other unsecured debt. This is then reported to credit reporting bureaus and that does damage your credit. Missed payments can lower your credit score by up to 100 points.
As you pay off each settled account, the account is marked as settled in full. This usually does not affect credit scores. However, settled accounts may remain on your credit report for 7 years from the date of the first delinquency.
Some debts like loans are closed when they are paid off and some credit card issuers will close your credit cards. This also affects your credit score because it changes your credit mix. However, the credit mix is only a small percentage of your credit score.
Tax consequences of debt settlement
One potential downside of debt settlement is that it can create a tax burden. If your credit card company agrees to let you settle a debt for less than the full amount owed, the IRS may consider that canceled debt as taxable income.
For example, if you owe $10,000 on a credit card but negotiate a settlement where you only have to pay $6,000, you potentially could be taxed on that $4,000 difference. It can be considered income since you didn't have to repay funds that you initially borrowed.
Whether canceled debt gets reported to the IRS and becomes taxable depends on a few factors:
- The amount of debt forgiven - under $600 usually isn't reported
- The type of debt - credit cards are more likely to be reported than medical or student loan debt
- The creditor - some are more likely than others to issue 1099-C tax forms
- Your solvency - if you're insolvent the canceled debt may not be taxable
If your forgiven debt is over $600, expect to receive a 1099-C tax form from the creditor showing the amount. You typically need to report this as income on your tax return unless you meet insolvency exemptions.
It's a good idea to talk to a tax professional if you're planning to settle debt for less than the full amount, so you understand any potential tax implications. Paying taxes on canceled debt can reduce the savings from settling a debt.
Can I settle with a credit card company?
You can absolutely negotiate credit card debt with credit card companies. Pacific Debt, Inc settles with credit card companies every day, saving our clients money.
Not every credit card company will settle but it is worth trying to negotiate a settlement as the credit card company would rather only a portion than nothing at all.
As a result of the settlement, the credit card company may close or reduce your available credit line.
Can debt collectors reduce your debt?
Debt collectors can reduce debt. When you have an unpaid debt, the original creditor can sell it to a debt collector. These agencies buy debt for pennies on the dollar and so have some negotiation room.
Most collectors would rather get something than nothing and are willing to negotiate debt, possibly dropping below the originally owed amount or waiving monthly fees.
Can collection agencies or credit bureaus remove items from your credit report?
A collection agency can remove some items from your credit report. Let's take a look at some of the items that can be removed.
Inaccurate or incomplete accounts
Always make a point of checking each of your credit reports once a year. If you find errors, send a letter to the credit bureau and explain why the account is inaccurate. If the credit bureau agrees, the inaccuracy will be removed.
Paid collections
If you have a paid collection that is showing up, send the collection agency a "goodwill deletion" letter and ask for the paid collection to be removed. They may do so, but they are not required to comply.
Aged Out Debt
If you have debt that is older than seven years, you can ask to have it removed from your report. Bankruptcies usually take ten years.
Aged-out debt starts from the day it went to collections as long as you have made no payments or any promises to pay during those seven years.
Paying off your debt settlement
Is it better to pay in full or settle a debt?
If your financial situation allows, it is always better to pay in full. Debt settlement is for people who are unable to make their minimum payments or are regularly missing payments. It is the final step before declaring bankruptcy.
Is it better to settle or pay in full with collections?
If you can pay in full. If you can not, debt settlement may be your only option. Keep in mind that collection agencies do not pay the full amount and may be more willing to negotiate.
Is it better to pay off a charge off or settle?
When an account is charged off, it does not mean that it goes away. Instead, it is sold to a debt collection agency. Either hurts your credit report. In this case, it is probably better to attempt debt settlements.
Is it better to settle a debt or let it fall off?
This depends on how close to the age-out date your debt is. If you are within a few months of the age-out date and you have not made payments or promises, all the damage to your credit report has been done.
If your debt is fairly young, attempting to settle it is probably a better option. It is not particularly ethical to not repay your debt, but that is between you and your conscious.
Credit card debt
Credit card debt is one of the leading causes of financial hardship for many Americans. Try to pay off your credit cards every month. You'll have to stop using your credit card and pay more than the minimum payment.
If you are having trouble making minimum payments or have overdue debt, credit card debt settlement may be a good option.
If you have some sort of hardship, a credit card a lot of credit card debt, contact the credit card issuer and ask about their hardship program.
Student loans
Student loans can sometimes be settled. If you have student loans, we can suggest options to get relief. Give us a call.
Other debt relief options
If you are looking for other debt relief options, let's take a look at your other options. Most debt relief deals with consumer credit - loans that do not have some sort of collateral like a mortgage or car note. Relief can also include a debt management program. These are often part of the entire process.
Credit Counseling
Credit counselors work with you to understand how to better manage money and stay out of debt. They may suggest a debt management plan to help you pay off your existing debt. Credit counseling can be most beneficial for those just getting into debt and is required for those seeking bankruptcy.
Credit counseling differs from debt settlement in that counselors help you improve financial habits and may arrange debt management plans, but do not negotiate lump-sum payoffs. Many agencies are non-profit.
Debt consolidation
Debt consolidation means that you find a loan and make lump-sum payments on your debt. You then focus on paying off the debt consolidation loan with monthly payments. This depends on being able to get a low-interest rate loan to pay off your outstanding debt. If your credit score is not high enough, you may not be able to get decent interest rates.
Another option is to use a zero balance transfer credit card to consolidate credit card debt. These credit cards are not really useful for other types of debt except credit card bills because the post-introductory interest rate can be quite high.
A debt consolidation loan lets you combine multiple debts into one new loan, ideally with a lower interest rate. This simplifies repayment with just one monthly bill. However, you need a good credit score to get approved and receive a decent interest rate.
We have several blogs on consolidation. For more information, read our article How to Get a Debt Consolidation Loan with Bad Credit.
Balance transfer cards
Balance transfer cards allow you to move debt from a high-interest credit card to one with a lower promotional rate, sometimes 0%. This can help you save on interest while paying down credit card debt. However, these intro rates expire so you need to pay off the balance before the standard APR kicks in.
Bankruptcy
Filing bankruptcy stops collections and wipes out eligible debt, but severely damages credit for up to 10 years. It should be a last resort after trying other options. Bankruptcy can be filed as Chapter 7 or Chapter 13.
This is a final solution as bankruptcy is expensive and ruins your credit history for up to ten years. A bankruptcy will make it difficult to borrow money in the future. You are required to see a credit counselor and may need to try a debt management plan first.
How Debt Settlement Works
In the settlement, you enroll at least $10,000 in overall debt into the program and usually have a history of missed payments. Pacific Debt considers consumer debt, remaining balance on vehicles, consolidation loans, medical bills, and other unsecured debt. There is no need to take out a loan.
You then are required to miss every monthly payment. This may result in debt collection calls. This is a necessary evil to let the companies know you are serious.
The settlement company then negotiates with each creditor. They may focus on the originally owed amount and/or late fees and/or interest rates. Our goal is to maximize the money saved.
During this time you deposit money into a secured savings account. The minimum monthly payment is based on your personal finance.
Companies often agree to a lump sum settlement and that money comes out of your savings account. The settlement agreement is fulfilled and is recorded on your credit report. You may get a tax bill, as mentioned above.
FAQs
Final Thoughts
Whether you’re looking to get out of debt entirely or simply want to reduce the interest rate and monthly payments on your current credit card balances, know that there are options available to you. Debt negotiation is one such option, and it can be a great way to get relief from high-interest credit card debt.
However, as with any financial decision, it’s important to do your research first and understand all of the potential implications involved in negotiating your credit card debts. Understanding how to utilize a credit card judiciously can also be pivotal in avoiding future debt.
We know this was a lot of information to digest, so don’t hesitate to reach out if you have any questions. And remember, getting professional help from a qualified debt relief company can make the process much easier and less stressful.
Ready to get started? Get your free debt relief quote today.
*Disclaimer: Pacific Debt Relief explicitly states that it is not a credit repair organization, and its program does not aim to improve individuals' credit scores. The information provided here is intended solely for educational purposes, aiding consumers in making informed decisions regarding credit and debt matters. The content herein does not constitute legal or financial advice. Pacific Debt Relief strongly advises individuals to seek the counsel of qualified professionals before undertaking any legal or financial actions.
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